We’re sorry, our deliveries are taking longer than normal at the moment. We are working hard to get your items to you as soon as possible. Please keep checking your tracking information and thank you for your patience.
Aveda UK only delivers online orders to UK addresses (excluding the Channel Islands).
UK delivery options (orders placed Monday to Friday excluding Bank Holidays)Standard Delivery
Delivery within 5-7 working days.
Free on all orders - it's our treat!
Delivery Rules & Restrictions
We will deliver the goods in accordance with the delivery option selected by you during the order process.
UK Mainland Delivery
For the standard delivery option (5-7 working days, excluding Saturday & Sunday) your order will be dispatched to meet this option. To track your order, please refer to the tracking link that will be sent to you on your dispatch e-mail.
Please note: Some deliveries to Northern Ireland could be delayed by Irish Customs.
Orders are processed for delivery on working days only (Monday through Friday, excluding bank holidays).
Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more delivery.
a) exercise your right of cancellation; and
b) address any intended cancellation or complaints to the correct place of business.
Some orders require a signature upon delivery. If you are not there to receive your order, our delivery company may leave a telephone number or delivery card for you to make alternative arrangements. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order 'hidden' at the address.
We will take all reasonable care to deliver to the address given.
To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, we use a system that verifies your address using your postcode.
We are unable to process orders to a P.O Box address.
We are unable to offer delivery to British Forces Postal Office addresses.
Aveda.co.uk only delivers online orders to UK addresses (excluding the Channel Islands).