- Call: 0800-054-2979
- Email 24/7
- Live Chat
Our commitment to you is to address any queries and resolve and problems you may encounter when using our website. We currently achieve a platinum level of customer service of 95% resolution. If your enquiry needs to be escalated to an expert, you enquiry may take longer.
Your comments and concerns are important to us.
Please refer to our frequently asked questions section for general information about Aveda, our products and our services.
Find an Aveda store, salon and spa near you here or call 0800 054 2979.
Please read through the different phone numbers below to identify which will address your query most accurately.
Monday, Tuesday, Thursday - 9am - 5pm, Wednesday 9.30am - 5pm & Friday 9am - 4.30. Closed weekends and Bank Holidays
For queries regarding a store, or product purchased in store.
Monday - Thursday 9am - 8pm, Friday 9am - 6.30pm, Saturday 9am - 5pm and Sunday 10am - 4pm. Excluding Bank Holidays.
For queries regarding www.aveda.co.uk and any other online purchases.
Monday - Thursday 8.30am - 6pm, Friday 8.30am - 4.30pm. Closed weekends and Bank Holidays.
For queries regarding PR or Marketing or any other Head Office departments.
Monday - Friday 9am - 5pm. Closed weekends and Bank Holidays.
For queries regarding Gift Cards.