HOW TO SHOP ONLINEWelcome to Aveda Online. Shopping is easy, convenient and secure.
Step one:Find the product you wish to purchase.
Step two:Click on "Add to Bag" to place the product in your shopping bag.
Step three:Follow the onscreen instructions to proceed through the checkout process. Please note that you may change the quantity of any products you wish to purchase, up to a maximum of 4 of any single item. Read more information on our Maximum Purchase Policy.
After your order has been submitted, a "Thank You" page will be displayed and
your order number will be provided. An email confirming receipt of your order
will arrive shortly after your order has been submitted. If an order confirmation does not arrive within 24 hours after submission, please contact us by email or call 0800 054 2979 for assistance. For fastest service, please have your order number available.
USING THE SHOPPING BAGClick on "Shopping Bag" on the upper right side of the screen to display a list of items you selected to purchase, the selected quantities of each item, and the total cost of the purchase. You may remove items or change the quantities ordered in this area.
REMOVING ITEMS FROM YOUR SHOPPING BAGIf you wish to delete an item from your Shopping Bag, simply go to "Shopping Bag" and select the "Remove" button. The item will be removed from your shopping bag.
SELECTING COLOUR ONLINEThis site is best viewed with Netscape or Internet Explorer 5.0 or higher and a minimum monitor resolution of 800 x 600. Please note that monitors display colours differently based upon their settings.
Please feel free to email us with questions about specific colours, and we'll be happy to provide you with any additional description that is available.
SECURITY ONLINEAveda are committed to making your internet shopping a positive experience. We assure you that any transactions that you make and any personal information you give us are secure. To ensure your security we encrypt all your details so they cannot be read by any unauthorised parties. We will not provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. Aveda is also an ISIS accredited retailer and www.aveda.co.uk is verified as an ISIS compliant website. To find out more please go to www.imrg.org/isis