CONTACT INFORMATION

Can we help you?

Our commitment to you is to address any queries and resolve any problems you may encounter when using our website. We currently achieve a platinum level of customer service of 95% first time resolution. If your enquiry needs to be escalated to an expert, your enquiry may take longer.

Your comments and concerns are important to us.

Please refer to our frequently asked questions section for general information about Aveda, our products and our services.

If you have a specific question, please fill in the fields below and send an email to Aveda customer relations. You may also contact us by phone at 0800 054 2979 (United Kingdom only).

We'll guide you.
Find an Aveda store, salon and spa near you here or call 0800 054 2979

Are you a salon or spa?
Partner with us. Share in the benefits of the Aveda network. It starts with a single step, click here.

Please read through the different phone numbers below to identify which will address your query most accurately.

Consumer Care Centre - 0800 074 6905

9am - 5pm

Monday to Friday

For queries regarding a store, or product purchased in store.

Online Customer Services - 0800 054 2979

	9am - 6pm	Monday to Friday
	9am - 5pm	Saturday

For queries regarding www.aveda.co.uk and any online purchases.

Pure Privilege enquiries - 0800 328 5924

Head Office - 0870 034 6700

8:30am - 6pm

Monday to Friday

For queries regarding PR or Marketing or any other Head Office departments.

You can also contact us using the form below:

MY AVEDA QUESTION IS REGARDING:
	Service At Counter
	Pure Privilege
	Concern about an Aveda product
	Where can I purchase Aveda products
	Additional information on an Aveda product
	Become an Aveda salon, or call 0192 945 9768
	Other
	For technical colour queries, please contact your nearest salon. Click here to find a salon location.

MY CONTACT INFORMATION
First Name:	Surname:
Email Address:	Verify Email Address:
House Number:
House Name:
Street Name:
Town:	Postcode:
Message or Comment: (5,000 character limit) please include your order number if enquiring about an online order.

Professional Contacts:

Professional Connections
Visit the site for Aveda Professionals and find the information and resources you need to ensure the success of your salon/spa.
Sign In

Aveda Advanced Academy – 0870 428 6383
Call to schedule a class at the Aveda Advanced Academy in London, or to learn more about furthering your education.

Careers
The Aveda network has positions available throughout the world.
View Opportunities.